Foire aux questions

Production:

Estimated Delivery Date

The estimated delivery date accounts for the average production time, in business days, provided by the printer for this item plus the estimated shipping time, in business days, for the shipping option you have selected.

Saturdays, Sundays and Federal holidays are not considered business days for the purposes of production and shipping time.
For orders placed after 10:00 am Eastern Time, production time will begin on the next business day

Some printers and shipping carriers may recognize different definitions of business day and/or different sets of holidays.

Il existe trois options pour la conception et la personnalisation d'un produit. Cliquez sur un produit sur le panneau de gauche et choisissez une des options.

1. Custom Design: vous permet de personnaliser les produits. Cliquez dessus pour ouvrir le studio de design et de l'utilisation de multiples outils pour créer votre propre design.

2. Envoyer Design: utilisez cette option, vous pouvez télécharger vos propres JPG, JPEG, GIF, PNG, EPS, AI, PDF et des images PSD.

3. Parcourir Design: Utilisez cette option pour sélectionner des centaines de modèles pré-chargés. Le travail sur eux ou de les personnaliser grâce à notre studio de design.

Les papiers couchés sont disponibles en deux finitions - brillant (brillant et lisse) et Matt (à plat et terne). Papier couché brillant reflètent la lumière uniformément de sorte qu'ils conviennent à presque tous les types de travaux d'impression. Les papiers glacés ont une bonne rétention d'encre, ce qui est important pour créer des images nettes et lumineuses.

The designer studio is a live, online graphic design tool where you may customize and modify product design templates, upload your own complete designs to a blank template or create a design from scratch on a blank template.

With in the design studio you may:

• Set up background colors or images
• Create, place, style and size shapes and lines
• Create, place style and size type in lines or paragraphs
• Place style and size images from an image gallery, your computer, Picasa or Flickr
• Arrange each element in layers to allow elements to appear over or under one another
• Change the placement and color of design elements in a product design template or your creation

Familiar controls and an easy-to-understand user interface provide a powerful design experince for any user regardless of experience with graphic design and layout software.

Please Click on the Upload Image Button to upload a Image.

The red and green dotted lines you see on the product design template in the Designer Studio are simply guidelines to help you with the layout of your design and assure proper printing.

What appears as the outter edge of the product design template is called the bleed edge. This is the area where you want backgrounds, images, shapes and other design elements to reach when your intent is to have them go all the way, or bleed, to the finished edge of the product. The area between the bleed edge and the red dotted line is sacrificial - it will be cut off once the product is cut to final size - be sure to crop and prepare images so that there is nothing that you do not want cut off in that area.

The red dotted line is the trim margin of the product. This represents where a cuts will be made to achieve the trim size or finished size of the product.

The green dotted line is the safe margin of the product. This represents the borders within which you should keep any type or other design elements you do not want to risk being either trimmed off or too close to the finished edge of the product.

Neither the red, nor the green dotted lines will print on the finished product.

If you click on the Design Preview button, you will download a PDF proof of your design. This proof will show you the Bleed Size of the product but you will see that the red and green dotted lines are not there. You will see printers' crop, or cutting, marks at the corners in the sacrificial bleed area to help visualize the final size. These marks will be trimmed off when the finishing cuts are made by the printer. Likewise, the PROOF marking will not be on the file that is sent to the printer for production.

You may download a PDF proof by clicking the Design Preview button in the top tool bar of the Deisgner Studio.

As the PDF proof is a soft, or digital, proof it is for checking the accuracy of the layout and general design. It should not be used for assessing color fidelity or accuracy as on-screen viewing is done in a different color space (RGB) from actual printing (CMYK) and prone to numerous  

Nous utilisons l'impression offset, qui fournit la meilleure qualité de support d'impression pour le texte et images.

Notre système supporte les modes RVB (rouge, vert, bleu) pour la production de tirages numériques. Nous avons cartographié avec précision palette de couleurs pour correspondre à RVB en CMJN (cyan, magenta, jaune, clé) pour assurer une bonne impression en 4 couleurs.

300 dpi (points par pouce) est la résolution du fichier PDF.

Non, la liste de prix indique les prix des produits de base sur les quantités de spéculation. Les prix sont calculés en ce qui concerne le papier les plus élémentaires / types de cartes, de tailles et unique d'impression côté. Comme vous le savez, le coût de l'impression finale dépend de nombreux paramètres: poids du papier de la carte / ou l'épaisseur (GSM / Pt), le port de destination fini brillant ou mat, 2 ou 4 couleurs, carrés ou coins arrondis, simple ou double côté impression, la quantité, charges et le mode de transport. S'il vous plaît utiliser le prix indicatif pour le calcul du coût de base. Une fois que vous passez la commande en utilisant les paramètres ci-dessus, nous allons rapidement vous envoyer la finale, le coût exact.

The shipping costs shown in the price calculator are based upon the Zip Code of your primary shipping address, the weight of the product and the location of the selected printer.

The shipping carriers and options shown in the price calculator reflect the choices made available by the selected printer.

Some printers may have special arrangements with a certain shipping carrier which could result in favorable shipping rates.

Please note that any changes to product specs, quantity or shipping address made after the price calculator could result in a different shipping cost at checkout.

Payments are to be made directly to the printer with whom you are placing your order.

The printer's Profile can be helpful in determining what methods of payment they accept.

Information regarding payment - including terms, methods and links to online payment portals - provided by the printer is shown at checkout and included in your invoice.

Questions regarding payments should be directed to the printer selected for the order.